{"id":2665,"date":"2026-08-10T09:48:37","date_gmt":"2026-08-10T09:48:37","guid":{"rendered":"https:\/\/isifarmer.net\/?page_id=2665"},"modified":"2026-08-25T08:39:27","modified_gmt":"2026-08-25T08:39:27","slug":"grievance-procedure","status":"publish","type":"page","link":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/","title":{"rendered":"Procedimiento de Reclamaciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2665\" class=\"elementor elementor-2665\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54927af e-flex e-con-boxed e-con e-parent\" data-id=\"54927af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c06dc69 elementor-widget elementor-widget-spacer\" data-id=\"c06dc69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1445d0f elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1445d0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Procedimiento de Reclamaciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00e6560 elementor-widget elementor-widget-spacer\" data-id=\"00e6560\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fe414b elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2fe414b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">C\u00f3mo Cualquier Persona Afectada por ISIFARMER Puede Plantear una Inquietud y C\u00f3mo\nRespondemos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ebb47c elementor-widget elementor-widget-spacer\" data-id=\"8ebb47c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-444d9fa e-flex e-con-boxed e-con e-parent\" data-id=\"444d9fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-353db43 elementor-widget elementor-widget-spacer\" data-id=\"353db43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-264352a elementor-widget elementor-widget-heading\" data-id=\"264352a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prop\u00f3sito y Alcance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4bb3f2 elementor-widget elementor-widget-spacer\" data-id=\"d4bb3f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3335c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3a3335c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Este es el Procedimiento P\u00fablico de Reclamaciones de ISIFARMER. Explica c\u00f3mo cualquier persona u\norganizaci\u00f3n afectada por el trabajo de ISIFARMER puede plantear una inquietud, una queja o una\nreclamaci\u00f3n \u2014de forma segura y sin temor a represalias\u2014 y c\u00f3mo ISIFARMER la recibe, la registra, la resuelve y proporciona reparaci\u00f3n. Da efecto pr\u00e1ctico a nuestro compromiso de que las personas con menos poder para influir en nuestras decisiones puedan ser escuchadas, y de cambiar nuestra forma de operar en consecuencia. Est\u00e1 dise\u00f1ado conforme a los criterios de eficacia para los mecanismos de\nreclamaci\u00f3n establecidos en los Principios Rectores de las Naciones Unidas sobre las Empresas y los\nDerechos Humanos (Principio 31), recogidos en la Secci\u00f3n 9. Se publica en isifarmer.net, se aplica a\ntodas las operaciones y hubs de ISIFARMER, y complementa nuestra Pol\u00edtica Interna de Quejas y\nReclamaciones de ISIFARMER.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b2d9b2 elementor-widget elementor-widget-spacer\" data-id=\"1b2d9b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ee2420 e-flex e-con-boxed e-con e-parent\" data-id=\"8ee2420\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bc518cf e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"bc518cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-002913a elementor-widget elementor-widget-heading\" data-id=\"002913a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qui\u00e9n Puede Plantear Una Reclamaci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f0cf07 elementor-widget elementor-widget-text-editor\" data-id=\"1f0cf07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Cualquier persona afectada por el trabajo de ISIFARMER puede usar este procedimiento, trabaje o no con nosotros.<\/p><ul><li><p>Los trabajadores y el equipo central, incluidas las personas en pr\u00e1cticas, contratistas, voluntarias y\ncolaboradoras que contribuyen sin un contrato laboral formal.<\/p><\/li><li><p>Los agricultores urbanos de todos los hubs, incluidas las personas participantes derivadas a trav\u00e9s\nde nuestros programas ISI-Impact.<\/p><\/li><li><p>Los clientes y socios comerciales, incluidos los restaurantes y distribuidores HORECA.<\/p><\/li><li><p>Las comunidades locales.<\/p><\/li><li><p>Los proveedores, socios tecnol\u00f3gicos y personas asesoras.<\/p><\/li><li><p>Cualquier otra persona u organizaci\u00f3n afectada por nuestras operaciones.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21d92bc e-flex e-con-boxed e-con e-parent\" data-id=\"21d92bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-362ebd9 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"362ebd9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67f5f6d elementor-widget elementor-widget-heading\" data-id=\"67f5f6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qu\u00e9 Reclamaciones Se Pueden Plantear<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddff653 elementor-widget elementor-widget-text-editor\" data-id=\"ddff653\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A grievance is any concern that a person or group has been, or may be, harmed, disadvantaged, or treated unfairly as a result of ISIFARMER\u2019s actions or omissions, or those of a party we work with, such as a supplier or partner. A grievance may relate to our policies, a contract, a commitment we have made or a general concern about fairness. Examples include:<\/p><ul><li><p>Trato injusto, discriminatorio o excluyente, y cualquier inquietud relacionada con la justicia, la\nequidad, la diversidad o la inclusi\u00f3n.<\/p><\/li><li><p>Incumplimiento de las condiciones contractuales o de las obligaciones de apoyo descritas en la\nPol\u00edtica de Contrato y Condiciones para Agricultores Urbanos de ISIFARMER.<\/p><\/li><li><p>Barreras a la participaci\u00f3n por motivos de capacidad, origen, idioma o cualquier otra caracter\u00edstica.<\/p><\/li><li><p>Inquietudes sobre salud, seguridad o bienestar en cualquier espacio de ISIFARMER.<\/p><\/li><li><p>Inquietudes ambientales o comunitarias derivadas de nuestras operaciones.<\/p><\/li><li><p>Uso indebido de datos personales o vulneraciones de la privacidad.<\/p><\/li><li><p>Conducta poco \u00e9tica, fraude o conflictos de inter\u00e9s.<\/p><\/li><li><p>Cualquier comportamiento que cause da\u00f1o o cree un entorno inseguro.<\/p><\/li><\/ul><p>No necesitas estar seguro de que tu inquietud cuenta como \u00abreclamaci\u00f3n\u00bb para plantearla. Si tienes\ndudas, plant\u00e9ala de todos modos y nos aseguraremos de que llegue al lugar adecuado.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e673081 e-flex e-con-boxed e-con e-parent\" data-id=\"e673081\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5b3b146 e-con-full e-flex e-con e-child\" data-id=\"5b3b146\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-965edd7 elementor-widget elementor-widget-heading\" data-id=\"965edd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">C\u00f3mo Plantear Una Reclamaci\u00f3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ffeb8b0 e-flex e-con-boxed e-con e-parent\" data-id=\"ffeb8b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e79625 elementor-widget elementor-widget-text-editor\" data-id=\"3e79625\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ISIFARMER ofrece varios canales accesibles, de modo que nadie tenga que plantear una inquietud a la persona a la que se refiere.<\/p><p>Una reclamaci\u00f3n puede presentarse:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3ec7a1 e-con-full e-flex e-con e-parent\" data-id=\"b3ec7a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-437a417 e-con-full e-flex e-con e-child\" data-id=\"437a417\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b870033 elementor-widget elementor-widget-text-editor\" data-id=\"b870033\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>De Forma An\u00f3nima<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dafe48 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"7dafe48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdVaHVmCJjNIsWFzJpjE4jbYhnFGwUEEZML8ORp_NjJBC8p-w\/viewform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Grievances in English<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a57f6ed elementor-align-left elementor-widget elementor-widget-button\" data-id=\"a57f6ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdiUqOwqZmWyjcR56zCtR3BAsOWfYQ01e0--sMY2Ne3tYKEoA\/viewform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quejas en Espa\u00f1ol<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cfb139f e-con-full e-flex e-con e-parent\" data-id=\"cfb139f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-007c33e e-con-full e-flex e-con e-child\" data-id=\"007c33e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26cb937 elementor-widget elementor-widget-text-editor\" data-id=\"26cb937\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Por Correo Electr\u00f3nico<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3836771 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"3836771\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/feedback@isifarmer.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">feedback@isifarmer.com<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e65017 e-con-full e-flex e-con e-parent\" data-id=\"0e65017\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-828cb4d e-con-full e-flex e-con e-child\" data-id=\"828cb4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20e6c70 elementor-widget elementor-widget-text-editor\" data-id=\"20e6c70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>En Persona<\/strong><\/p><p>Ante cualquier responsable, jefe de equipo o el Director de Impacto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bf22af e-con-full e-flex e-con e-parent\" data-id=\"3bf22af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-80707fe e-con-full e-flex e-con e-child\" data-id=\"80707fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8aff5db elementor-widget elementor-widget-text-editor\" data-id=\"8aff5db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Por Correo Postal<\/strong><\/p><p>ISIFARMER<br \/>La Nave Madrid <br \/>Calle Cifuentes 5<br \/>28021 Madrid<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f040c0b e-flex e-con-boxed e-con e-parent\" data-id=\"f040c0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0bd3b3 elementor-widget elementor-widget-spacer\" data-id=\"c0bd3b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-768698e elementor-widget elementor-widget-heading\" data-id=\"768698e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qu\u00e9 Sucede Despu\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-716febe e-flex e-con-boxed e-con e-parent\" data-id=\"716febe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7ebe50 e-con-full e-flex e-con e-child\" data-id=\"b7ebe50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64f04e2 elementor-widget elementor-widget-text-editor\" data-id=\"64f04e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"113\" data-end=\"133\">Acuse de Recibo:<\/strong> Acusamos recibo de cada reclamaci\u00f3n en un plazo de cinco d\u00edas h\u00e1biles desde su recepci\u00f3n, cuando es posible contactar con la persona.<br \/><strong data-start=\"122\" data-end=\"137\"><br \/>Asignaci\u00f3n:<\/strong> El Director de Impacto confirma que la inquietud es una que este procedimiento puede atender y decide qui\u00e9n la gestionar\u00e1. Cuando una inquietud se refiere a una persona concreta, la gestiona alguien no implicado. Si una inquietud no puede tramitarse mediante este procedimiento, explicamos por qu\u00e9, orientamos a la persona hacia un canal m\u00e1s adecuado cuando existe, y aun as\u00ed la registramos en el Registro de Reclamaciones.<\/p><p><strong data-start=\"96\" data-end=\"107\">An\u00e1lisis:<\/strong> Analizamos cada inquietud de forma justa, \u00e1gil y tan confidencial como sea posible, manteniendo informada a la persona sobre el progreso. Cuando una inquietud se plantea en nombre de otra persona, con el consentimiento de esa persona la mantenemos informada y actuamos conforme a sus deseos, tratando los casos sensibles con especial cuidado y confidencialidad.<\/p><p><strong data-start=\"0\" data-end=\"12\" data-is-only-node=\"\">Resoluci\u00f3n:<\/strong> En un plazo objetivo de 30 d\u00edas naturales, comunicamos a la persona la decisi\u00f3n sobre su inquietud (si est\u00e1 justificada, parcialmente justificada o no justificada), los motivos y qu\u00e9 suceder\u00e1 a continuaci\u00f3n. Cuando un caso es complejo y necesita m\u00e1s tiempo, explicamos por qu\u00e9 y damos un plazo revisado.<\/p><p><strong data-start=\"112\" data-end=\"145\">Reparaci\u00f3n y Acci\u00f3n Correctiva:<\/strong> Cuando ISIFARMER ha causado o contribuido a un da\u00f1o, proporcionamos una reparaci\u00f3n proporcional al da\u00f1o. Esta puede incluir una disculpa, corregir o\ncompensar el da\u00f1o y el compromiso de que no vuelva a ocurrir. Por separado, abordamos la causa\nra\u00edz \u2014revisando y modificando la pol\u00edtica, pr\u00e1ctica o comportamiento implicado\u2014 para que el mismo problema no se repita con otras personas.<\/p><p>Estos pasos se aplican a cada reclamaci\u00f3n, sea cual sea el resultado. Mantenemos informada a la persona durante todo el proceso y le confirmamos el resultado al final. Cuando una inquietud se plantea\nde forma an\u00f3nima, respondemos en la medida en que la informaci\u00f3n disponible lo permita. Si la persona no queda satisfecha, puede solicitar al Administrador \u00danico que revise el resultado.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b59e3bd e-flex e-con-boxed e-con e-parent\" data-id=\"b59e3bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53fb6f8 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"53fb6f8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-500f3d1 elementor-widget elementor-widget-heading\" data-id=\"500f3d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Protecci\u00f3n Frente a Represalias<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d858473 elementor-widget elementor-widget-text-editor\" data-id=\"d858473\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ninguna persona que plantee una inquietud de buena fe sufrir\u00e1 consecuencia negativa alguna, aunque\nla inquietud resulte ser err\u00f3nea o no est\u00e9 justificada. Esta protecci\u00f3n alcanza a todas las personas que\nplantean, apoyan o aportan informaci\u00f3n sobre una inquietud, incluida quien lo hace en nombre de\notra persona.<\/p>\n<p><strong>Las represalias<\/strong> son cualquier trato adverso vinculado a plantear una inquietud, por ejemplo el despido, la exclusi\u00f3n, peores condiciones, la p\u00e9rdida de una plaza de formaci\u00f3n o del acceso a una granja o a la plataforma, la retirada de apoyo, la intimidaci\u00f3n o el da\u00f1o a la reputaci\u00f3n de alguien.<\/p>\n<p>The identity of anyone raising a concern will be kept confidential as far as possible and shared only where necessary to address the concern appropriately. Anonymous grievances are equally valid and will be considered and handled with the same care and seriousness as concerns raised openly. Retaliation of any kind is a serious breach of this procedure. Any allegation of retaliation may itself be raised as a grievance and will be investigated and, where appropriate, acted upon by the Highest Governing Body.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbfa1a9 elementor-widget elementor-widget-spacer\" data-id=\"dbfa1a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f454ce0 e-flex e-con-boxed e-con e-parent\" data-id=\"f454ce0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-054389b elementor-widget elementor-widget-heading\" data-id=\"054389b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">C\u00f3mo Registramos, Asignamos y Resolvemos las Reclamaciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b00527 elementor-widget elementor-widget-spacer\" data-id=\"1b00527\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c12646 e-con-full e-flex e-con e-parent\" data-id=\"4c12646\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-667dca9 e-con-full e-flex e-con e-child\" data-id=\"667dca9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5991bd elementor-widget elementor-widget-text-editor\" data-id=\"f5991bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Registro Central<\/b><\/p><p>Cada reclamaci\u00f3n se anota en un registro de reclamaciones confidencial que mantiene el Director de Impacto (Registro de Reclamaciones de ISIFARMER), en el que constan la fecha de recepci\u00f3n, si se plante\u00f3 de forma an\u00f3nima, la categor\u00eda y el asunto, la acci\u00f3n adoptada, el resultado y cualquier reparaci\u00f3n proporcionada, y la fecha de cierre.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45e4a13 e-con-full e-flex e-con e-parent\" data-id=\"45e4a13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0a062c7 e-con-full e-flex e-con e-child\" data-id=\"0a062c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2007ce1 elementor-widget elementor-widget-text-editor\" data-id=\"2007ce1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Confidencialidad y Protecci\u00f3n de Datos<\/b><\/p><p>El acceso al registro se limita a quienes lo necesitan\npara gestionar o supervisar las reclamaciones, y la informaci\u00f3n personal se conserva de forma segura y conforme a la normativa de protecci\u00f3n de datos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e68622 e-con-full e-flex e-con e-parent\" data-id=\"3e68622\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d309085 e-con-full e-flex e-con e-child\" data-id=\"d309085\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a70209f elementor-widget elementor-widget-text-editor\" data-id=\"a70209f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Responsable Designado y Rendici\u00f3n de Cuentas<\/b><\/p><p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"80\" data-end=\"259\">El Director de Impacto es responsable del registro y hace el seguimiento de cada reclamaci\u00f3n hasta su cierre; la responsabilidad \u00faltima recae en el Administrador \u00danico como M\u00e1ximo \u00d3rgano de Gobierno. Una reclamaci\u00f3n no se cierra hasta\nque se ha comunicado el resultado a la persona que la plante\u00f3, cuando es posible contactar con ella.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40d3b95 e-con-full e-flex e-con e-parent\" data-id=\"40d3b95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cafda39 e-con-full e-flex e-con e-child\" data-id=\"cafda39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d688cf elementor-widget elementor-widget-text-editor\" data-id=\"4d688cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Resumen y Revisi\u00f3n Anual<\/b><\/p><p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"70\" data-end=\"288\">Al menos una vez al a\u00f1o, el Director de Impacto elabora un resumen anonimizado de las reclamaciones planteadas, resueltas y pendientes, y lo revisa con el Administrador \u00danico como parte de la Revisi\u00f3n Anual de Prop\u00f3sito y Desempe\u00f1o de ISIFARMER. La revisi\u00f3n valora si el procedimiento funciona y si debe mejorarse. Cuando no se ha planteado ninguna reclamaci\u00f3n, el registro hace constar que el procedimiento estaba vigente y disponible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-397b588 e-con-full e-flex e-con e-parent\" data-id=\"397b588\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6f52354 e-con-full e-flex e-con e-child\" data-id=\"6f52354\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4ccf97 elementor-widget elementor-widget-text-editor\" data-id=\"f4ccf97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Alerta Temprana y Aprendizaje<\/b><\/p><p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"57\" data-end=\"107\">Las reclamaciones se tratan como una se\u00f1al de alerta temprana. Los temas recurrentes alimentan la diligencia debida de ISIFARMER en materia de derechos humanos y medio ambiente, as\u00ed como las mejoras en nuestras pol\u00edticas y pr\u00e1cticas, de modo que las inquietudes ayuden a prevenir futuros da\u00f1os.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0ff0f6 e-flex e-con-boxed e-con e-parent\" data-id=\"c0ff0f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0bc8b1 elementor-widget elementor-widget-spacer\" data-id=\"a0bc8b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38d2e46 e-flex e-con-boxed e-con e-parent\" data-id=\"38d2e46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-615a129 elementor-widget elementor-widget-heading\" data-id=\"615a129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Funciones y Responsabilidades<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b65b80 elementor-widget elementor-widget-spacer\" data-id=\"4b65b80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5f62ea e-con-full e-flex e-con e-parent\" data-id=\"b5f62ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5948ac2 e-con-full e-flex e-con e-child\" data-id=\"5948ac2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4a6a23 elementor-widget elementor-widget-heading\" data-id=\"b4a6a23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e1ximo \u00d3rgano de Gobierno<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-358e306 elementor-widget elementor-widget-text-editor\" data-id=\"358e306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ostenta la responsabilidad \u00faltima de este\nprocedimiento y del tratamiento justo de las reclamaciones, revisa el resumen anonimizado de\nreclamaciones al menos una vez cada 12 meses y decide sobre las escaladas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44de439 e-con-full e-flex e-con e-parent\" data-id=\"44de439\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f4fb4ec e-con-full e-flex e-con e-child\" data-id=\"f4fb4ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ead4ec4 elementor-widget elementor-widget-heading\" data-id=\"ead4ec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Director de Impacto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6973ee elementor-widget elementor-widget-text-editor\" data-id=\"b6973ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Es responsable del procedimiento en el d\u00eda a d\u00eda, recibe y asigna las reclamaciones, mantiene el registro, mantiene informadas a las personas reclamantes, vela por que se lleven a cabo la reparaci\u00f3n y la acci\u00f3n correctiva, e informa al Administrador \u00danico.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d49c5fb e-con-full e-flex e-con e-parent\" data-id=\"d49c5fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-db060f1 e-con-full e-flex e-con e-child\" data-id=\"db060f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3c150f elementor-widget elementor-widget-heading\" data-id=\"e3c150f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsables y Jefes de Equipo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ac2bb elementor-widget elementor-widget-text-editor\" data-id=\"15ac2bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Reciben las reclamaciones planteadas en persona, las trasladan con prontitud y sin alterar al Director de Impacto, y nunca las desalientan, filtran ni demoran.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85cd7cb e-con-full e-flex e-con e-parent\" data-id=\"85cd7cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d7b26ee e-con-full e-flex e-con e-child\" data-id=\"d7b26ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4e030c elementor-widget elementor-widget-heading\" data-id=\"b4e030c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Todas las Personas de ISIFARMER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81a36aa elementor-widget elementor-widget-text-editor\" data-id=\"81a36aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Se espera que cooperen honestamente con el tratamiento de una reclamaci\u00f3n y que nunca tomen represalias contra ninguna persona implicada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51db8b5 e-con-full e-flex e-con e-parent\" data-id=\"51db8b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f285a86 e-con-full e-flex e-con e-child\" data-id=\"f285a86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cccdf5d elementor-widget elementor-widget-heading\" data-id=\"cccdf5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Inquietudes Sobre las Personas Responsables de Este Procedimiento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce1705 elementor-widget elementor-widget-text-editor\" data-id=\"1ce1705\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si una reclamaci\u00f3n afecta al Director de Impacto, la gestiona el Administrador \u00danico. Si afecta al Administrador \u00danico, puede plantearse de forma an\u00f3nima y la gestionan el CIO junto con el COO, quienes recabar\u00e1n asesoramiento externo cuando sea necesario para asegurar un tratamiento justo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc257b6 e-flex e-con-boxed e-con e-parent\" data-id=\"bc257b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8ec286 elementor-widget elementor-widget-spacer\" data-id=\"e8ec286\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a84d3e e-flex e-con-boxed e-con e-parent\" data-id=\"0a84d3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b397d4 elementor-widget elementor-widget-heading\" data-id=\"0b397d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alineaci\u00f3n con los Principios Rectores de la ONU (Principio 31)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cd6e06 e-flex e-con-boxed e-con e-parent\" data-id=\"9cd6e06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d14ba92 elementor-widget elementor-widget-text-editor\" data-id=\"d14ba92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Este procedimiento est\u00e1 dise\u00f1ado para cumplir los ocho criterios de eficacia para los mecanismos de\nreclamaci\u00f3n no judiciales establecidos en el Principio 31 de los Principios Rectores de las Naciones\nUnidas sobre las Empresas y los Derechos Humanos, la referencia internacional en la que se basan los\nrequisitos de reclamaci\u00f3n de B Lab. Como microempresa, ISIFARMER aplica estos criterios de forma proporcional a su tama\u00f1o y contexto:<\/p><ul data-spread=\"false\"><li><strong data-start=\"410\" data-end=\"424\">Leg\u00edtimo<\/strong> \u2014 un canal en el que las partes interesadas pueden confiar, con ISIFARMER respondiendo del tratamiento justo de cada reclamaci\u00f3n (Secciones 6\u20138).<\/li><li><strong data-start=\"112\" data-end=\"126\">Accesible<\/strong> \u2014 conocido por todos los grupos de partes interesadas y disponible a trav\u00e9s de varios canales, incluida una opci\u00f3n an\u00f3nima (Secci\u00f3n 4).<\/li><li><strong>Previsible<\/strong> \u2014 un procedimiento claro con pasos, plazos y posibles resultados definidos (Secci\u00f3n 5).<\/li><li><strong data-start=\"92\" data-end=\"105\">Equitativo<\/strong> \u2014 las personas pueden plantear una inquietud sin confrontar a la persona implicada, pueden contar con el apoyo de alguien de confianza y pueden solicitarnos la informaci\u00f3n que necesitan para participar en condiciones justas (Secciones 4\u20136).<\/li><li><strong data-start=\"147\" data-end=\"162\">Transparente<\/strong> \u2014 se mantiene informada a la persona sobre el progreso y el resultado, el procedimiento en s\u00ed es p\u00fablico, y las partes interesadas pueden comprobar que el mecanismo funciona a trav\u00e9s de los informes de resumen anual de reclamaciones (Secciones 5 y 7).<\/li><li><strong>Rights-Compatible<\/strong> \u2014 los resultados y las reparaciones establecidos en la Secci\u00f3n 5 concuerdan con los derechos humanos reconocidos internacionalmente y con los compromisos JEDI de ISIFARMER.<\/li><li><strong data-start=\"92\" data-end=\"127\">A Source of Continuous Learning<\/strong> \u2014 los hallazgos alimentan nuestra diligencia debida y la revisi\u00f3n anual de pol\u00edticas y pr\u00e1cticas (Secci\u00f3n 7).<\/li><li><strong data-start=\"110\" data-end=\"146\">Based on Engagement and Dialogue<\/strong> \u2014 procuramos resolver las inquietudes mediante el\ndi\u00e1logo siempre que sea posible, y revisaremos este procedimiento con los grupos de partes interesadas a los que sirve y lo ajustaremos en consecuencia (Secciones 7 y 10).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69c3b49 e-con-full e-flex e-con e-parent\" data-id=\"69c3b49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-81a677e e-con-full e-flex e-con e-child\" data-id=\"81a677e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af4877d elementor-widget elementor-widget-spacer\" data-id=\"af4877d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc858d2 e-con-full e-flex e-con e-child\" data-id=\"bc858d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38a20a0 elementor-widget elementor-widget-image\" data-id=\"38a20a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"212\" src=\"https:\/\/isifarmer.net\/wp-content\/uploads\/2026\/06\/16-logo-H-white-300x212.png\" class=\"attachment-medium size-medium wp-image-1302\" alt=\"\" srcset=\"https:\/\/isifarmer.net\/wp-content\/uploads\/2026\/06\/16-logo-H-white-300x212.png 300w, https:\/\/isifarmer.net\/wp-content\/uploads\/2026\/06\/16-logo-H-white-768x544.png 768w, https:\/\/isifarmer.net\/wp-content\/uploads\/2026\/06\/16-logo-H-white.png 843w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e9e0a1 e-con-full e-flex e-con e-child\" data-id=\"4e9e0a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3771067 e-grid e-con-full e-con e-child\" data-id=\"3771067\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-895cc5f elementor-widget elementor-widget-button\" data-id=\"895cc5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/es\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Casa<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0412bbc elementor-widget elementor-widget-button\" data-id=\"0412bbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/es\/our-mission\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Prop\u00f3sito<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77125eb elementor-widget elementor-widget-button\" data-id=\"77125eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/es\/how-we-do-it\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Metodolog\u00eda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d98b6b elementor-widget elementor-widget-button\" data-id=\"7d98b6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/es\/learn\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Aprender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a300864 elementor-widget elementor-widget-button\" data-id=\"a300864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/es\/?page_id=945\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Equipo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a2ffba elementor-widget elementor-widget-button\" data-id=\"8a2ffba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/es\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c945065 elementor-widget elementor-widget-button\" data-id=\"c945065\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdVaHVmCJjNIsWFzJpjE4jbYhnFGwUEEZML8ORp_NjJBC8p-w\/viewform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Grievances<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f025a55 elementor-widget elementor-widget-button\" data-id=\"f025a55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdiUqOwqZmWyjcR56zCtR3BAsOWfYQ01e0--sMY2Ne3tYKEoA\/viewform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quejas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Purpose of this Procedure This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organizations affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance safely and without fear of retaliation and how ISIFARMER receives, tracks, resolves,&hellip;&nbsp;<\/p>","protected":false},"author":4,"featured_media":0,"parent":1246,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-2665","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Purpose of this Procedure This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organizations affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance safely and without fear of retaliation and how ISIFARMER receives, tracks, resolves,\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.2\" \/>\n\t\t<meta property=\"og:locale\" content=\"es_ES\" \/>\n\t\t<meta property=\"og:site_name\" content=\"ISIFARMER Hub - Cultivate Opportunities | Transform Lives | Regenerate Cities\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Grievance Procedure - ISIFARMER Hub\" \/>\n\t\t<meta property=\"og:description\" content=\"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Purpose of this Procedure This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organizations affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance safely and without fear of retaliation and how ISIFARMER receives, tracks, resolves,\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-08-10T09:48:37+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-08-25T08:39:27+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Grievance Procedure - ISIFARMER Hub\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Purpose of this Procedure This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organizations affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance safely and without fear of retaliation and how ISIFARMER receives, tracks, resolves,\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/grievance-procedure\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/#listItem\",\"name\":\"B-Corp Certification\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/#listItem\",\"position\":2,\"name\":\"B-Corp Certification\",\"item\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/grievance-procedure\\\/#listItem\",\"name\":\"Grievance Procedure\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/grievance-procedure\\\/#listItem\",\"position\":3,\"name\":\"Grievance Procedure\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/#listItem\",\"name\":\"B-Corp Certification\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/#organization\",\"name\":\"ISIFARMER Hub\",\"description\":\"Cultivate Opportunities | Transform Lives | Regenerate Cities\",\"url\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/isifarmer.net\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Isifarmer_LogoHorizontal.png\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/grievance-procedure\\\/#organizationLogo\",\"width\":1686,\"height\":381},\"image\":{\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/grievance-procedure\\\/#organizationLogo\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/grievance-procedure\\\/#webpage\",\"url\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/grievance-procedure\\\/\",\"name\":\"Grievance Procedure - ISIFARMER Hub\",\"description\":\"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Purpose of this Procedure This is ISIFARMER\\u2019s public grievance procedure. It explains how any person or organizations affected by ISIFARMER\\u2019s work can raise a concern, complaint, or grievance safely and without fear of retaliation and how ISIFARMER receives, tracks, resolves,\",\"inLanguage\":\"es-ES\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/b-corp-certification\\\/grievance-procedure\\\/#breadcrumblist\"},\"datePublished\":\"2026-08-10T09:48:37+00:00\",\"dateModified\":\"2026-08-25T08:39:27+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/\",\"name\":\"ISIFARMER Hub\",\"description\":\"Cultivate Opportunities | Transform Lives | Regenerate Cities\",\"inLanguage\":\"es-ES\",\"publisher\":{\"@id\":\"https:\\\/\\\/isifarmer.net\\\/es\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Grievance Procedure - ISIFARMER Hub","description":"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Purpose of this Procedure This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organizations affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance safely and without fear of retaliation and how ISIFARMER receives, tracks, resolves,","canonical_url":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/es\/#listItem","position":1,"name":"Home","item":"https:\/\/isifarmer.net\/es\/","nextItem":{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/es\/b-corp-certification\/#listItem","name":"B-Corp Certification"}},{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/es\/b-corp-certification\/#listItem","position":2,"name":"B-Corp Certification","item":"https:\/\/isifarmer.net\/es\/b-corp-certification\/","nextItem":{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/#listItem","name":"Grievance Procedure"},"previousItem":{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/es\/#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/#listItem","position":3,"name":"Grievance Procedure","previousItem":{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/es\/b-corp-certification\/#listItem","name":"B-Corp Certification"}}]},{"@type":"Organization","@id":"https:\/\/isifarmer.net\/es\/#organization","name":"ISIFARMER Hub","description":"Cultivate Opportunities | Transform Lives | Regenerate Cities","url":"https:\/\/isifarmer.net\/es\/","logo":{"@type":"ImageObject","url":"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png","@id":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/#organizationLogo","width":1686,"height":381},"image":{"@id":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/#organizationLogo"}},{"@type":"WebPage","@id":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/#webpage","url":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/","name":"Grievance Procedure - ISIFARMER Hub","description":"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Purpose of this Procedure This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organizations affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance safely and without fear of retaliation and how ISIFARMER receives, tracks, resolves,","inLanguage":"es-ES","isPartOf":{"@id":"https:\/\/isifarmer.net\/es\/#website"},"breadcrumb":{"@id":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/#breadcrumblist"},"datePublished":"2026-08-10T09:48:37+00:00","dateModified":"2026-08-25T08:39:27+00:00"},{"@type":"WebSite","@id":"https:\/\/isifarmer.net\/es\/#website","url":"https:\/\/isifarmer.net\/es\/","name":"ISIFARMER Hub","description":"Cultivate Opportunities | Transform Lives | Regenerate Cities","inLanguage":"es-ES","publisher":{"@id":"https:\/\/isifarmer.net\/es\/#organization"}}]},"og:locale":"es_ES","og:site_name":"ISIFARMER Hub - Cultivate Opportunities | Transform Lives | Regenerate Cities","og:type":"article","og:title":"Grievance Procedure - ISIFARMER Hub","og:description":"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Purpose of this Procedure This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organizations affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance safely and without fear of retaliation and how ISIFARMER receives, tracks, resolves,","og:url":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/","og:image":"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png","og:image:secure_url":"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png","article:published_time":"2026-08-10T09:48:37+00:00","article:modified_time":"2026-08-25T08:39:27+00:00","twitter:card":"summary_large_image","twitter:title":"Grievance Procedure - ISIFARMER Hub","twitter:description":"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Purpose of this Procedure This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organizations affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance safely and without fear of retaliation and how ISIFARMER receives, tracks, resolves,","twitter:image":"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png"},"aioseo_meta_data":{"post_id":"2665","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":{"faqs":[],"keyPoints":[],"schemas":[],"titles":[],"descriptions":[],"socialPosts":{"email":{"subject":"","preview":"","content":""},"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2026-08-10 09:48:00","updated":"2026-08-25 08:51:24","seo_analyzer_scan_date":null,"focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/isifarmer.net\/es\/\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/isifarmer.net\/es\/b-corp-certification\/\" title=\"B-Corp Certification\">B-Corp Certification<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tGrievance Procedure\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/isifarmer.net\/es\/"},{"label":"B-Corp Certification","link":"https:\/\/isifarmer.net\/es\/b-corp-certification\/"},{"label":"Grievance Procedure","link":"https:\/\/isifarmer.net\/es\/b-corp-certification\/grievance-procedure\/"}],"_links":{"self":[{"href":"https:\/\/isifarmer.net\/es\/wp-json\/wp\/v2\/pages\/2665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isifarmer.net\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isifarmer.net\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isifarmer.net\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/isifarmer.net\/es\/wp-json\/wp\/v2\/comments?post=2665"}],"version-history":[{"count":409,"href":"https:\/\/isifarmer.net\/es\/wp-json\/wp\/v2\/pages\/2665\/revisions"}],"predecessor-version":[{"id":4236,"href":"https:\/\/isifarmer.net\/es\/wp-json\/wp\/v2\/pages\/2665\/revisions\/4236"}],"up":[{"embeddable":true,"href":"https:\/\/isifarmer.net\/es\/wp-json\/wp\/v2\/pages\/1246"}],"wp:attachment":[{"href":"https:\/\/isifarmer.net\/es\/wp-json\/wp\/v2\/media?parent=2665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}