{"id":2665,"date":"2026-08-10T09:48:37","date_gmt":"2026-08-10T09:48:37","guid":{"rendered":"https:\/\/isifarmer.net\/?page_id=2665"},"modified":"2026-08-12T09:21:31","modified_gmt":"2026-08-12T09:21:31","slug":"grievance-procedure","status":"publish","type":"page","link":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/","title":{"rendered":"Grievance Procedure"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2665\" class=\"elementor elementor-2665\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54927af e-flex e-con-boxed e-con e-parent\" data-id=\"54927af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c06dc69 elementor-widget elementor-widget-spacer\" data-id=\"c06dc69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1445d0f elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1445d0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Grievance Procedure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00e6560 elementor-widget elementor-widget-spacer\" data-id=\"00e6560\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fe414b elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2fe414b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ebb47c elementor-widget elementor-widget-spacer\" data-id=\"8ebb47c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-444d9fa e-flex e-con-boxed e-con e-parent\" data-id=\"444d9fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-353db43 elementor-widget elementor-widget-spacer\" data-id=\"353db43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-264352a elementor-widget elementor-widget-heading\" data-id=\"264352a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our Purpose<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4bb3f2 elementor-widget elementor-widget-spacer\" data-id=\"d4bb3f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3335c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3a3335c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">This is ISIFARMER&#8217;s public grievance procedure. It explains how any person or organization affected by ISIFARMER&#8217;s work can raise a concern, complaint, or grievance \u2014 safely and without fear of retaliation \u2014 and how ISIFARMER receives, tracks, resolves, and provides remedy for it.<\/p><p class=\"isSelectedEnd\">It gives practical effect to our commitment, under Purpose and Stakeholder Governance, to keep the people with the least power to influence our decisions able to be heard, and to change how we operate in response.<\/p><p class=\"isSelectedEnd\">It is designed in line with the effectiveness criteria for grievance mechanisms set out in the United Nations Guiding Principles on Business and Human Rights (UNGP 31), set out in Section 9.<\/p><p>It is published at isifarmer.net, applies across all ISIFARMER operations and hubs, and complements our internal Complaints and Grievance Policy.<\/p><p class=\"p1\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ee2420 e-flex e-con-boxed e-con e-parent\" data-id=\"8ee2420\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bc518cf e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"bc518cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-002913a elementor-widget elementor-widget-heading\" data-id=\"002913a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who Can Raise a Grievance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f0cf07 elementor-widget elementor-widget-text-editor\" data-id=\"1f0cf07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>Anyone affected by ISIFARMER&#8217;s work can use this procedure, whether or not they work for us:<\/div><ul><li>Workers and the core team, including interns, contractors, volunteers, and collaborators who contirbute without a formal employment contract.<\/li><li>Urban farmers across every hub, including participants referred through our ISI-Impact programs.<\/li><li>Customers and commercial partners, including HORECA restaurants and distributors<\/li><li>Communities where we operate.<\/li><li>Suppliers, technology partners, and advisers.<\/li><li>Local communities and any other individual or organization affected by our operations.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21d92bc e-flex e-con-boxed e-con e-parent\" data-id=\"21d92bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-362ebd9 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"362ebd9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67f5f6d elementor-widget elementor-widget-heading\" data-id=\"67f5f6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Grievances Can Be Raised<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddff653 elementor-widget elementor-widget-text-editor\" data-id=\"ddff653\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">A grievance is any concern that a person or group has been \u2014 or may be \u2014 harmed, disadvantaged, or treated unfairly as a result of iSIFARMER&#8217;s actions or omissions, or those of a party we work with, such as a supplier or partner.<\/p><p>A grievance may be based on our policies, a contract, a commitment we have made, or a general sense of fairness.<\/p><p>At ISIFARMER, we commit to:<\/p><ul><li>Unfair, discriminatory, or exclusionary treatment, and any concern related to justice, equity, diversity, or inclusion.<\/li><li>Breach of contract terms or of the support obligations described in the Farmer Contract and Terms Policy.<\/li><li>Barriers to participation based on ability, background, language, or any other characteristic.<\/li><li>Health, safety, or wellbeing concerns in any iSIFARMER space.<\/li><li>Environmental or community concerns arising from our operations.<\/li><li>Misuse of personal data or breaches of privacy.<\/li><li>Unethical conduct, fraud, or conflicts of interest.<\/li><li>Any behavior that causes harm or creates an unsafe environment.<\/li><\/ul><p>You do not need to be certain your concern counts as a &#8220;grievance&#8221; to raise it. If you are unsure, raise it anyway, and we will make sure it reaches the right place.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e673081 e-flex e-con-boxed e-con e-parent\" data-id=\"e673081\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5b3b146 e-con-full e-flex e-con e-child\" data-id=\"5b3b146\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-965edd7 elementor-widget elementor-widget-heading\" data-id=\"965edd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Raise a Grievance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ffeb8b0 e-flex e-con-boxed e-con e-parent\" data-id=\"ffeb8b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e79625 elementor-widget elementor-widget-text-editor\" data-id=\"3e79625\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ISIFARMER provides several accessible channels, so that no one has to raise a concern with the person the concern is about.<\/p><p>A grievance can be submitted:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da72555 e-flex e-con-boxed e-con e-parent\" data-id=\"da72555\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b1c57b4 e-con-full e-flex e-con e-child\" data-id=\"b1c57b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb1f169 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"cb1f169\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdVaHVmCJjNIsWFzJpjE4jbYhnFGwUEEZML8ORp_NjJBC8p-w\/viewform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Grievances in English<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35cbe5d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"35cbe5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdiUqOwqZmWyjcR56zCtR3BAsOWfYQ01e0--sMY2Ne3tYKEoA\/viewform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Grievances in Spanish<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-febcd72 e-con-full e-flex e-con e-child\" data-id=\"febcd72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-508fb88 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"508fb88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/feedback@isifarmer.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">feedback@isifarmer.com<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac562fc e-con-full e-flex e-con e-child\" data-id=\"ac562fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fddfd66 elementor-widget elementor-widget-text-editor\" data-id=\"fddfd66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In person-\u00a0<\/p><p>to any manager, team lead, or the Chief Impact Officer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4116902 e-con-full e-flex e-con e-child\" data-id=\"4116902\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12f3fd4 elementor-widget elementor-widget-text-editor\" data-id=\"12f3fd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>By post-<\/p><p>ISIFARMER, La Nave Madrid, Calle Cifuentes 5, 28021 Madrid.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3ec7a1 e-flex e-con-boxed e-con e-parent\" data-id=\"b3ec7a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e699785 elementor-widget elementor-widget-spacer\" data-id=\"e699785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f040c0b e-flex e-con-boxed e-con e-parent\" data-id=\"f040c0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-768698e elementor-widget elementor-widget-heading\" data-id=\"768698e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Next Steps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-716febe e-flex e-con-boxed e-con e-parent\" data-id=\"716febe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7ebe50 e-con-full e-flex e-con e-child\" data-id=\"b7ebe50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64f04e2 elementor-widget elementor-widget-text-editor\" data-id=\"64f04e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Acknowledgement<\/b>: We acknowledge every grievance within five working days of receipt, where the person can be contacted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8eaef2f e-flex e-con-boxed e-con e-parent\" data-id=\"8eaef2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9209d8a e-con-full e-flex e-con e-child\" data-id=\"9209d8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c464135 elementor-widget elementor-widget-text-editor\" data-id=\"c464135\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\"><b>Assignment<\/b>: The Chief Impact Officer confirms the concern is one this procedure can address and decides who will handle it. Where a concern is about a particular person, it is handled by someone not involved. If a concern cannot be taken forward under this procedure, we explain why, point the person to a more appropriate channel where one exists, and still record it in the grievance log.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5219ef1 e-flex e-con-boxed e-con e-parent\" data-id=\"5219ef1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4ca4310 e-con-full e-flex e-con e-child\" data-id=\"4ca4310\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eaf339a elementor-widget elementor-widget-text-editor\" data-id=\"eaf339a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\"><b>Review<\/b>: We look into each concern fairly, promptly, and as confidentially as possible, keeping the person informed of progress. Where a concern is raised on someone\u2019s behalf, we will, with that person\u2019s consent, keep them informed and act on their wishes \u2014 handling sensitive cases with particular care and confidentiality.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f3f7e04 e-flex e-con-boxed e-con e-parent\" data-id=\"f3f7e04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6cc8271 e-con-full e-flex e-con e-child\" data-id=\"6cc8271\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4985de6 elementor-widget elementor-widget-text-editor\" data-id=\"4985de6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Outcome<\/b>: Within a target of 30 calendar days, we tell the person the decision on their concern \u2014 whether it is justified, partly justified, or not justified \u2014 the reasons for it, and what will happen next. Where a case is complex and needs longer, we explain why and give a revised timeline.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cfe171 e-flex e-con-boxed e-con e-parent\" data-id=\"7cfe171\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8023986 e-con-full e-flex e-con e-child\" data-id=\"8023986\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f877daf elementor-widget elementor-widget-text-editor\" data-id=\"f877daf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Remedy and Corrective Action<\/b>: Where ISIFARMER has caused or contributed to harm, we provide remedy that is proportionate to the harm. This may include an apology, correcting or compensating for the harm, and a commitment that it will not happen again. Separately, we address the root cause \u2014 reviewing and changing the policy, practice, or behavior involved so the same issue does not recur for others. These steps apply to every grievance, whatever the outcome. We keep the person informed throughout and confirm the result at the end. Where a concern was raised anonymously, we respond as fully as the available information allows. If they are not satisfied, they can ask the Sole Administrator to review the outcome.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b59e3bd e-flex e-con-boxed e-con e-parent\" data-id=\"b59e3bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53fb6f8 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"53fb6f8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-500f3d1 elementor-widget elementor-widget-heading\" data-id=\"500f3d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Protection from Retaliation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d858473 elementor-widget elementor-widget-text-editor\" data-id=\"d858473\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">No one who raises a concern in good faith will face any negative consequence \u2014 even if the concern turns out to be mistaken or is not justified.<\/p><p class=\"isSelectedEnd\">This protection covers everyone who raises, supports, or provides information about a concern, including anyone who does so on another person\u2019s behalf.<\/p><p class=\"isSelectedEnd\">Retaliation means any adverse treatment linked to raising a concern \u2014 e.g. dismissal, exclusion, worse terms, loss of a training place or of access to a farm or the platform, withdrawal of support, intimidation, or damage to someone\u2019s reputation.<\/p><p class=\"isSelectedEnd\">We keep the identity of anyone who raises a concern confidential as far as possible, and anonymous grievances are equally valid and handled with the same care.<\/p><p>Retaliation of any kind is a serious breach of this procedure. It can itself be raised as a grievance and is investigated and acted on by the Highest Governing Body.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbfa1a9 elementor-widget elementor-widget-spacer\" data-id=\"dbfa1a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-469c003 e-flex e-con-boxed e-con e-parent\" data-id=\"469c003\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-606ad44 elementor-widget elementor-widget-spacer\" data-id=\"606ad44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f454ce0 e-flex e-con-boxed e-con e-parent\" data-id=\"f454ce0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-054389b elementor-widget elementor-widget-heading\" data-id=\"054389b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How We Track, Assign, and Resolve Grievances<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fba9b9 e-grid e-con-boxed e-con e-parent\" data-id=\"4fba9b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd72de2 elementor-widget elementor-widget-text-editor\" data-id=\"dd72de2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Central Log-<\/b><\/p>\n<p>Every grievance is recorded in a confidential grievance log maintained by the Chief Impact Officer, capturing the date received, whether it was raised anonymously, the category and subject matter, the action taken, the outcome and any remedy provided, and the date closed.<b><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b031e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b031e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Confidentiality and Data Protection-<\/b><\/p>\n<p>Access to the log is limited to those who need it to handle or oversee grievances, and personal information is held securely and in line with data-protection law.<b><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d2d214 e-grid e-con-boxed e-con e-parent\" data-id=\"8d2d214\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58cabf2 elementor-widget elementor-widget-text-editor\" data-id=\"58cabf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Named Owner and Accountability-<\/b><\/p>\n<p class=\"isSelectedEnd\">The Chief Impact Officer owns the log and follows each grievance through to closure; ultimate accountability rests with the Sole Administrator as Highest Governing Body.<\/p><p>A grievance is not closed until the person who raised it has been told the outcome, where they can be contacted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb6c62c elementor-widget elementor-widget-text-editor\" data-id=\"bb6c62c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Annual Summary and Review-<\/b><\/p>\n<p>At least once a year, the Chief Impact Officer prepares an anonymized summary of grievances raised, resolved, and outstanding, and reviews it with the Sole Administrator as part of ISIFARMER\u2019s annual governance review.<\/p><p>The review assesses whether the procedure is working and whether it should be improved.<\/p><p>Where no grievances have been raised, the log records that the procedure was in place and available.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07ef96f elementor-widget elementor-widget-text-editor\" data-id=\"07ef96f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Early Warning and Learning-<\/b><\/p><p>Grievances are treated as an early-warning signal.<\/p><p>Recurring themes feed ISIFARMER&#8217;s human-rights and environmental due diligence as well as improvements to our policies and practices so that concerns help prevent future harm.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0ff0f6 e-flex e-con-boxed e-con e-parent\" data-id=\"c0ff0f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0454235 elementor-widget elementor-widget-spacer\" data-id=\"0454235\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38d2e46 e-flex e-con-boxed e-con e-parent\" data-id=\"38d2e46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-615a129 elementor-widget elementor-widget-heading\" data-id=\"615a129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Roles and Responsibilities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69ea2c3 e-con-full e-flex e-con e-parent\" data-id=\"69ea2c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4a6a23 elementor-widget elementor-widget-heading\" data-id=\"b4a6a23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Highest Governing Body<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d02db3 elementor-widget elementor-widget-heading\" data-id=\"8d02db3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sole Administrator<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-358e306 elementor-widget elementor-widget-text-editor\" data-id=\"358e306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Holds ultimate accountability for this procedure and for the fair handling of grievances, reviews the anonymized grievance summary at least once ecery 12 months, and decides escalations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d9bd9c8 e-flex e-con-boxed e-con e-parent\" data-id=\"d9bd9c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd3ad99 elementor-widget elementor-widget-spacer\" data-id=\"dd3ad99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc292f1 e-con-full e-flex e-con e-parent\" data-id=\"bc292f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0cdfdca elementor-widget elementor-widget-heading\" data-id=\"0cdfdca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Chief Impact Officer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b911d9 elementor-widget elementor-widget-heading\" data-id=\"7b911d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CIO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6be2d2 elementor-widget elementor-widget-text-editor\" data-id=\"e6be2d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Owns the procedure day to day, receives and assigns grievances, maintains the log, keeps complainants informed, sees that remedy and corrective action are carried out, and reports to the Sole Administrator.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac812f1 e-flex e-con-boxed e-con e-parent\" data-id=\"ac812f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8342fb8 elementor-widget elementor-widget-spacer\" data-id=\"8342fb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b7ca7fb e-flex e-con-boxed e-con e-parent\" data-id=\"b7ca7fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-19bcf23 e-con-full e-flex e-con e-child\" data-id=\"19bcf23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-71bbc71 e-con-full e-flex e-con e-child\" data-id=\"71bbc71\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56429e9 elementor-widget elementor-widget-heading\" data-id=\"56429e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Managers and Team Leads<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcabc7a elementor-widget elementor-widget-text-editor\" data-id=\"fcabc7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Receive grievances raised in person, pass them promptly and unaltered to the Chief Impact Officer, and never discourage, filter, or delay them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ec3372 e-con-full e-flex e-con e-child\" data-id=\"3ec3372\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b72ce0f e-con-full e-flex e-con e-child\" data-id=\"b72ce0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-678c7fc elementor-widget elementor-widget-heading\" data-id=\"678c7fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Everyone at ISIFARMER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b8fe08 elementor-widget elementor-widget-text-editor\" data-id=\"8b8fe08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Is expected to cooperate honestly with the handling of a grievance and never retaliate against anyone involved.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03dd919 e-flex e-con-boxed e-con e-parent\" data-id=\"03dd919\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c6a89f elementor-widget elementor-widget-spacer\" data-id=\"0c6a89f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c262ce e-con-full e-flex e-con e-parent\" data-id=\"1c262ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-715e47a elementor-widget elementor-widget-text-editor\" data-id=\"715e47a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If a grievance concerns the Chief Impact Officer, it is handled by the Sole Administrator. If it concerns the Sole Administrator, it may be raised anonymously and is handled by the CIO together with the COO, who will seek external advice where needed to ensure it is dealt with fairly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc257b6 e-flex e-con-boxed e-con e-parent\" data-id=\"bc257b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8ec286 elementor-widget elementor-widget-spacer\" data-id=\"e8ec286\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a84d3e e-flex e-con-boxed e-con e-parent\" data-id=\"0a84d3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b397d4 elementor-widget elementor-widget-heading\" data-id=\"0b397d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alignment with the UN Guiding Principles (UNGP 31)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cd6e06 e-flex e-con-boxed e-con e-parent\" data-id=\"9cd6e06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d14ba92 elementor-widget elementor-widget-text-editor\" data-id=\"d14ba92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">This procedure is designed to meet the eight effectiveness criteria for non-judicial grievance mechanisms set out in Principle 31 of the United Nations Guiding Principles on Business and Human Rights \u2014 the international benchmark on which B Lab&#8217;s grievance requirements are built.<\/p><p class=\"isSelectedEnd\">As a Micro company, ISIFARMER applies these criteria proportionately to its size and context:<\/p><ul data-spread=\"false\"><li><strong>Legitimate<\/strong> \u2014 a channel stakeholders can trust, with ISIFARMER accountable for handling every grievance fairly.<\/li><li><strong>Accessible<\/strong> \u2014 known to all stakeholder groups and available through several channels, including an anonymous option.<\/li><li><strong>Predictable<\/strong> \u2014 a clear procedure with defined steps, timelines, and possible outcomes.<\/li><li><strong>Equitable<\/strong> \u2014 people can raise a concern without confronting the person involved, can be supported by someone they trust, and can ask us for the information they need to engage on fair terms.<\/li><li><strong>Transparent<\/strong> \u2014 the person is kept informed of progress and outcome, the procedure itself is public, and stakeholders can see the mechanism works through the annual summary reports on grievances.<\/li><li><strong>Rights-compatible<\/strong> \u2014 outcomes accord with internationally recognized human rights and with iSIFARMER&#8217;s JEDI commitments.<\/li><li><strong>A source of continuous learning<\/strong> \u2014 findings feed our due diligence and the annual review of policies and practices.<\/li><li><strong>Based on engagement and dialogue<\/strong> \u2014 we aim to resolve concerns through dialogue wherever possible, and we will review this procedure with the stakeholder groups it serves and adjust it in response.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-faa6475 e-flex e-con-boxed e-con e-parent\" data-id=\"faa6475\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a2c45f elementor-widget elementor-widget-spacer\" data-id=\"3a2c45f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c4a473 e-flex e-con-boxed e-con e-parent\" data-id=\"9c4a473\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcf0b46 elementor-widget elementor-widget-heading\" data-id=\"bcf0b46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Governance, Review, and Approval<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-375fe53 e-flex e-con-boxed e-con e-parent\" data-id=\"375fe53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da748d8 elementor-widget elementor-widget-text-editor\" data-id=\"da748d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">ISIFARMER, S.L. is governed under a Sole Administrator structure, with Marcos Rolando Enriquez acting as Sole Administrator and as the Company&#8217;s Highest Governing Body, who holds ultimate accountability for this procedure.<\/p><p class=\"isSelectedEnd\">It is published at isifarmer.net and reviewed at least once every year, or sooner if stakeholder feedback or the Company&#8217;s growth requires it.<\/p><p><strong>Approved by:<\/strong><br \/>Marcos Rolando Enriquez<br \/>Sole Administrator and Highest Governing Body<br \/>iSIFARMER, S.L.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45dd14f e-flex e-con-boxed e-con e-parent\" data-id=\"45dd14f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adc4eb5 elementor-widget elementor-widget-spacer\" data-id=\"adc4eb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69c3b49 e-con-full e-flex e-con e-parent\" data-id=\"69c3b49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-81a677e e-con-full e-flex e-con e-child\" data-id=\"81a677e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af4877d elementor-widget elementor-widget-spacer\" data-id=\"af4877d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc858d2 e-con-full e-flex e-con e-child\" data-id=\"bc858d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40dfb22 elementor-widget elementor-widget-image\" data-id=\"40dfb22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"843\" height=\"597\" src=\"https:\/\/isifarmer.net\/wp-content\/uploads\/2026\/06\/16-logo-H-white.png\" class=\"attachment-large size-large wp-image-1302\" alt=\"\" srcset=\"https:\/\/isifarmer.net\/wp-content\/uploads\/2026\/06\/16-logo-H-white.png 843w, https:\/\/isifarmer.net\/wp-content\/uploads\/2026\/06\/16-logo-H-white-300x212.png 300w, https:\/\/isifarmer.net\/wp-content\/uploads\/2026\/06\/16-logo-H-white-768x544.png 768w\" sizes=\"(max-width: 843px) 100vw, 843px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e9e0a1 e-con-full e-flex e-con e-child\" data-id=\"4e9e0a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c3b4e3d e-grid e-con-full e-con e-child\" data-id=\"c3b4e3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-300ed60 elementor-widget elementor-widget-button\" data-id=\"300ed60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Home<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d32c622 elementor-widget elementor-widget-button\" data-id=\"d32c622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/?page_id=945\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Our Team<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91d4676 elementor-widget elementor-widget-button\" data-id=\"91d4676\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/learn\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08ad011 elementor-widget elementor-widget-button\" data-id=\"08ad011\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/our-mission\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Our Purpose<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af28eda elementor-widget elementor-widget-button\" data-id=\"af28eda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/how-we-do-it\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Our Methodology<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-894954c elementor-widget elementor-widget-button\" data-id=\"894954c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/isifarmer.net\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-317fd7c elementor-widget elementor-widget-button\" data-id=\"317fd7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdVaHVmCJjNIsWFzJpjE4jbYhnFGwUEEZML8ORp_NjJBC8p-w\/viewform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Grievances in English<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbf804c elementor-widget elementor-widget-button\" data-id=\"fbf804c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdiUqOwqZmWyjcR56zCtR3BAsOWfYQ01e0--sMY2Ne3tYKEoA\/viewform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quejas en Espa\u00f1ol<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Our Purpose This is ISIFARMER&#8217;s public grievance procedure. It explains how any person or organization affected by ISIFARMER&#8217;s work can raise a concern, complaint, or grievance \u2014 safely and without fear of retaliation \u2014 and how ISIFARMER receives, tracks, resolves,&hellip;&nbsp;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1246,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-2665","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Our Purpose This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organization affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance \u2014 safely and without fear of retaliation \u2014 and how ISIFARMER receives, tracks, resolves,\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_GB\" \/>\n\t\t<meta property=\"og:site_name\" content=\"ISIFARMER Hub - Cultivate Opportunities | Transform Lives | Regenerate Cities\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Grievance Procedure - ISIFARMER Hub\" \/>\n\t\t<meta property=\"og:description\" content=\"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Our Purpose This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organization affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance \u2014 safely and without fear of retaliation \u2014 and how ISIFARMER receives, tracks, resolves,\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-08-10T09:48:37+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-08-12T09:21:31+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Grievance Procedure - ISIFARMER Hub\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Our Purpose This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organization affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance \u2014 safely and without fear of retaliation \u2014 and how ISIFARMER receives, tracks, resolves,\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/grievance-procedure\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/isifarmer.net\\\/en\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/#listItem\",\"name\":\"B-Corp Certification\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/#listItem\",\"position\":2,\"name\":\"B-Corp Certification\",\"item\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/grievance-procedure\\\/#listItem\",\"name\":\"Grievance Procedure\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/grievance-procedure\\\/#listItem\",\"position\":3,\"name\":\"Grievance Procedure\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/#listItem\",\"name\":\"B-Corp Certification\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/#organization\",\"name\":\"ISIFARMER Hub\",\"description\":\"Cultivate Opportunities | Transform Lives | Regenerate Cities\",\"url\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/isifarmer.net\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/Isifarmer_LogoHorizontal.png\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/grievance-procedure\\\/#organizationLogo\",\"width\":1686,\"height\":381},\"image\":{\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/grievance-procedure\\\/#organizationLogo\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/grievance-procedure\\\/#webpage\",\"url\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/grievance-procedure\\\/\",\"name\":\"Grievance Procedure - ISIFARMER Hub\",\"description\":\"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Our Purpose This is ISIFARMER\\u2019s public grievance procedure. It explains how any person or organization affected by ISIFARMER\\u2019s work can raise a concern, complaint, or grievance \\u2014 safely and without fear of retaliation \\u2014 and how ISIFARMER receives, tracks, resolves,\",\"inLanguage\":\"en-GB\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/b-corp-certification\\\/grievance-procedure\\\/#breadcrumblist\"},\"datePublished\":\"2026-08-10T09:48:37+00:00\",\"dateModified\":\"2026-08-12T09:21:31+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/\",\"name\":\"ISIFARMER Hub\",\"description\":\"Cultivate Opportunities | Transform Lives | Regenerate Cities\",\"inLanguage\":\"en-GB\",\"publisher\":{\"@id\":\"https:\\\/\\\/isifarmer.net\\\/en\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Grievance Procedure - ISIFARMER Hub","description":"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Our Purpose This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organization affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance \u2014 safely and without fear of retaliation \u2014 and how ISIFARMER receives, tracks, resolves,","canonical_url":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/en#listItem","position":1,"name":"Home","item":"https:\/\/isifarmer.net\/en","nextItem":{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/en\/b-corp-certification\/#listItem","name":"B-Corp Certification"}},{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/en\/b-corp-certification\/#listItem","position":2,"name":"B-Corp Certification","item":"https:\/\/isifarmer.net\/en\/b-corp-certification\/","nextItem":{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/#listItem","name":"Grievance Procedure"},"previousItem":{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/en#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/#listItem","position":3,"name":"Grievance Procedure","previousItem":{"@type":"ListItem","@id":"https:\/\/isifarmer.net\/en\/b-corp-certification\/#listItem","name":"B-Corp Certification"}}]},{"@type":"Organization","@id":"https:\/\/isifarmer.net\/en\/#organization","name":"ISIFARMER Hub","description":"Cultivate Opportunities | Transform Lives | Regenerate Cities","url":"https:\/\/isifarmer.net\/en\/","logo":{"@type":"ImageObject","url":"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png","@id":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/#organizationLogo","width":1686,"height":381},"image":{"@id":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/#organizationLogo"}},{"@type":"WebPage","@id":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/#webpage","url":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/","name":"Grievance Procedure - ISIFARMER Hub","description":"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Our Purpose This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organization affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance \u2014 safely and without fear of retaliation \u2014 and how ISIFARMER receives, tracks, resolves,","inLanguage":"en-GB","isPartOf":{"@id":"https:\/\/isifarmer.net\/en\/#website"},"breadcrumb":{"@id":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/#breadcrumblist"},"datePublished":"2026-08-10T09:48:37+00:00","dateModified":"2026-08-12T09:21:31+00:00"},{"@type":"WebSite","@id":"https:\/\/isifarmer.net\/en\/#website","url":"https:\/\/isifarmer.net\/en\/","name":"ISIFARMER Hub","description":"Cultivate Opportunities | Transform Lives | Regenerate Cities","inLanguage":"en-GB","publisher":{"@id":"https:\/\/isifarmer.net\/en\/#organization"}}]},"og:locale":"en_GB","og:site_name":"ISIFARMER Hub - Cultivate Opportunities | Transform Lives | Regenerate Cities","og:type":"article","og:title":"Grievance Procedure - ISIFARMER Hub","og:description":"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Our Purpose This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organization affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance \u2014 safely and without fear of retaliation \u2014 and how ISIFARMER receives, tracks, resolves,","og:url":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/","og:image":"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png","og:image:secure_url":"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png","article:published_time":"2026-08-10T09:48:37+00:00","article:modified_time":"2026-08-12T09:21:31+00:00","twitter:card":"summary_large_image","twitter:title":"Grievance Procedure - ISIFARMER Hub","twitter:description":"Grievance Procedure How Anyone Affected by ISIFARMER Can Raise a Concern and How We Respond Our Purpose This is ISIFARMER\u2019s public grievance procedure. It explains how any person or organization affected by ISIFARMER\u2019s work can raise a concern, complaint, or grievance \u2014 safely and without fear of retaliation \u2014 and how ISIFARMER receives, tracks, resolves,","twitter:image":"https:\/\/isifarmer.net\/wp-content\/uploads\/2025\/07\/Isifarmer_LogoHorizontal.png"},"aioseo_meta_data":{"post_id":"2665","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":{"faqs":[],"keyPoints":[],"schemas":[],"titles":[],"descriptions":[],"socialPosts":{"email":{"subject":"","preview":"","content":""},"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2026-08-10 09:48:00","updated":"2026-08-12 10:08:50","seo_analyzer_scan_date":null,"focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/isifarmer.net\/en\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/isifarmer.net\/en\/b-corp-certification\/\" title=\"B-Corp Certification\">B-Corp Certification<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tGrievance Procedure\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/isifarmer.net\/en"},{"label":"B-Corp Certification","link":"https:\/\/isifarmer.net\/en\/b-corp-certification\/"},{"label":"Grievance Procedure","link":"https:\/\/isifarmer.net\/en\/b-corp-certification\/grievance-procedure\/"}],"_links":{"self":[{"href":"https:\/\/isifarmer.net\/en\/wp-json\/wp\/v2\/pages\/2665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isifarmer.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isifarmer.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isifarmer.net\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/isifarmer.net\/en\/wp-json\/wp\/v2\/comments?post=2665"}],"version-history":[{"count":10,"href":"https:\/\/isifarmer.net\/en\/wp-json\/wp\/v2\/pages\/2665\/revisions"}],"predecessor-version":[{"id":2703,"href":"https:\/\/isifarmer.net\/en\/wp-json\/wp\/v2\/pages\/2665\/revisions\/2703"}],"up":[{"embeddable":true,"href":"https:\/\/isifarmer.net\/en\/wp-json\/wp\/v2\/pages\/1246"}],"wp:attachment":[{"href":"https:\/\/isifarmer.net\/en\/wp-json\/wp\/v2\/media?parent=2665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}